Are my personal data safe and protected?

Yes, absolutely. Your personal data are maintained on highest industry standards and used only for the purpose of the TRAILME operation.

I want to change my password?

Please use the forgot my password option when you login.

I want to remove my account from TRAILME.

Please send an email to our Customer Service at service@uhey.com.hk and we will remove your account and confirm it by email.

Can I change my Nickname?

Your Nickname is your unique Identification and can therefore not be changed.

What are the experience levels for?

TRAILME will provide additional features tailed to your professional level.

Why do you need an emergency number?

TRAILME will provide a safety feature, which allows us to alert the race organizer or your contact in case of defined situations or an emergency.